Our Claims Promise

We promise to:

  • Deal with your claim as quickly and efficiently as we can
  • Treat you as a real person, not an inconvenience
  • Deal with your claim in accordance with your policy.

 

How to make a claim

Call us on 01624 645900 or email our team at [email protected] with details of your policy and claim

Alternatively, you can make a claim in person, dealing directly with our expert local claims team, by visiting our office in Douglas which is open during normal office hours.

 

If you are insured with us through a Broker

Please contact your broker in the first instance to lodge your claim. They will manage the claim for you, with our help